Payment Policy – Effective Date: March 22, 2025

At LEAPALI, we aim to make your shopping experience as convenient and secure as possible. Our Payment Policy outlines the payment methods we accept, payment processing, and other related details to ensure a smooth transaction process.

1. Accepted Payment Methods
We accept the following payment methods for purchases on our website:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.

  • PayPal: A secure online payment system.

  • Other Online Payment Systems: We may also accept other forms of online payments or gateways as they become available.

2. Currency
All prices on our website are listed in British Pounds (GBP). The final price of your order will be displayed at checkout, including any applicable taxes, shipping fees, and promotions.

3. Payment Authorization

  • When you place an order, the payment will be authorized and held by your payment provider. This is not a charge until your order is processed and shipped.

  • We reserve the right to verify payment information and may contact you if additional details are required to complete the payment.

4. Order Processing and Payment Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation email detailing your purchase.

  • If payment fails or is declined, we will notify you and ask you to retry the transaction using an alternative payment method.

  • LEAPALI does not store sensitive payment information such as credit card numbers. All payment information is securely processed through third-party payment providers.

5. Payment Security
We take the security of your payment information very seriously. Our website uses industry-standard SSL encryption to protect your personal and financial data during transmission. Additionally, we partner with trusted payment gateways to ensure that your payment details are handled safely.

6. Billing Information
When making a purchase, you are required to provide accurate billing information, including your name, address, and payment method details. It is your responsibility to ensure that this information is correct and up-to-date to avoid delays in processing your order.

7. Order Cancellation and Payment Adjustments
Once an order is confirmed, we are unable to cancel it. However, if there is an issue with payment or pricing, we reserve the right to cancel or adjust any order before shipping, and you will be notified immediately. If an order is canceled due to payment issues, any payment made will be refunded to your original payment method.

8. Refunds

  • If you are eligible for a refund (e.g., for a returned product or an order cancellation), the amount will be credited back to the payment method used for the original purchase.

  • Refunds will be processed within 5-7 business days after we receive and verify the returned item(s).

  • Please note that shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong product sent).

9. Payment Disputes
If you believe there has been an error with your payment or if you wish to dispute a transaction, please contact us immediately at contact@leapali.xyz. We will review your case and assist you in resolving the issue.

10. Contact Us
If you have any questions about our payment process or need assistance with a payment issue, please don’t hesitate to contact us:
Email: contact@leapali.xyz
Address: 58 Freezeland Lane Street, Cowley, United Kingdom